Bruce Mow and MSI is training our supervisors and managers through the Southwest Leadership Institute. Bruce wrote and facilitates the training. It includes a Personality Profile and modules on Effective Communication Skills, Integrity / Character, Principles of Leadership, Accepting Responsibility, Willingness to Change, Courage, Passion, Significance vs. Success and Juggling Priorities. Bruce offers a refreshing approach to human resources development. Southwest’s supervisors and managers come away from his training sessions invigorated, motivated and confident in their enhanced abilities to help lead the organization. He has provided an innovative set of tools to use in the business of managing people.