I am happy to write a letter recommending your Champions in Excellence program to other businesses. This program has really been a “shot in the arm” for our small community bank. The message contained in each week’s handout is not only inspirational but is also a great resource to help keep every member of our institution focused on what we as a Bank deem important. Also we have found that the questions following each story provokes each of us to think of practical ways to better improve our performance at work.
At the Bank, like in most companies, communication (or the lack thereof) often is a source of problems and poor morale. However by scheduling these meetings in each department, we have noticed how communication both within respective departments as well as within the Bank has improved. As a result, the good morale found within the Bank has stayed strong!
I wholeheartedly recommend this program for any business large or small that desires to have a consistent culture excellence.